📊 Call Emotion Analytics
Real-time emotion tracking for B2B / B2C call quality analysis
0 events
Session Summary
Total Turns
0
Avg Confusion
0.00
Avg Doubt
0.00
Avg Frustration
0.00
Strategy Pivots
0
Participants
No participants detected yet.
Emotion Timeline
Connect to a call on the Live Agent page, then return here.
Dominant Emotions Across Session
Transcript & Emotion Log
| Time | Speaker | Transcript | Top Emotion | Confusion | Doubt | Frustration | Strategy |
|---|
Self-Correction Log
Every time the agent adapted its behavior based on detected emotions
No strategy pivots recorded yet.